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A test of 40 Dubai real estate agencies revealed significant response gaps. While 37 used automated greetings, 14 took over an hour to answer buyer enquiries or failed to respond substantively. Only 14 provided key property details within 15 minutes, highlighting shortcomings in customer service despite widespread automation.
Read the full article on Arabian Business
Hussain Sajwani, Founder & Chariman, DAMAC Group, discusses Dubai, real estate investment and global growth with Bloomberg’s Guy Johnson at Bloomberg Invest Dubai 2026.
Watch the full interview on Bloomberg
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